Learn more about the Message Filter feature that helps you control how you’re contacted in our social chat app’s latest update, Palringo 8.5.
Our team’s been working hard on the latest Palringo release to bring you more ways to customise the messages you receive on Android. But wait, you may ask, where is the iOS release? Worry not, dear user. 8.5 for iOS is a bigger release, including Improved Push Notifications, so the team are taking their time to get it ready for the world.
However, in the meantime, for those of you that would like to help put Palringo 8.5 on iOS through its paces, you can join our Open Beta programme to test Message Filter and our Improved Push Notifications.
For those on Android, you can check out how the Message Filter for your Android device works below.
No one likes opening up their inbox to be drowned by unwanted messages. It’s frustrating and can really bring down your chat experience, wherever you are. It’s something we’re dedicated to help resolve, and the Message Filter is a positive step toward solving this issue.
In its simplest form, it’s the job of the Message Filter to stop incoming unwanted messages. It contains several options that you can tweak to customise what kind of messages are filtered, but we’ll get onto that soon.
Where can I find the Message Filter?
The filter options restrict the types of messages you can receive. Depending on the filter setting you choose, fewer or more users will be able to contact you.
Only your existing Contacts, Staff, Volunteers and Bots can contact you–the bare essentials for your Palringo experience.
Recommended (Default setting)
Mostly the same as Strict, but Group Owners and Admins can now contact you.
Based on Recommended but also permits messages from users that are of a certain level and have been in the app for a good amount of time.
This option disables the message filter so that messages from all users are permitted.
Filtered messages location
There is a dedicated inbox for filtered messages. If you wish to see them, the filtered messages list can be found in the Message Filter section of the Settings, in a sub-page found directly underneath the filter settings.
Filtered message options
Clear All: This option is available with the sweeping brush icon at the top of the list. This only empties the list of all messages.
Individual Message Options: These are available via a long press on a message.
Clear: Clears the selected message from the list
Block: Prevents any further messages from this user from being received.
Add: Adds the user to your contacts list (on the Contacts Tab) and moves the message to the Chats List. This effectively marks this users as ‘safe’ so all future messages are received irrespective of the message filter settings.
When you install Palringo 8.5, what Message Filter is set to may change.
- New user: RECOMMENDED.
- Existing user on 8.4 (or lower) with Spam Filter set to OFF: RECOMMENDED
- Existing user on 8.4 (or lower) with Spam Filter ON: RECOMMENDED
Phew, that’s about everything for Palringo 8.5.
To take advantage of all these great features, make sure you’re upgraded to the latest version*.
*Please note, it may take some time for the update to be available for your phone after its initial release. Thanks a lot for your patience!